More ideas from Ondrej
Download your #EventCanvasEvent Design Collective

Download your #EventCanvasEvent Design Collective

Proposition Template. Purpose For a new venture or service, this helps flesh out the core concept and articulate its benefits and characteristics more precisely. It links the benefits and experiences for individuals (e.g. users or beneficiaries) as well as the organization or group organizing the new offering. http://www.lucykimbell.com/stuff/Fieldstudio_SocialDesignMethodsMenu.pdf#page=32

We also work with a variety of players to create an environment that helps social innovation to flourish. But what do we mean by social innovation?

customer journey

Customer experience map - example output combining brief persona, empathy diagram, touchpoints, motivations and map of current experience