Luboslav Gerliczy

Luboslav Gerliczy

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Luboslav Gerliczy
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ITIL Implementation in 10 Steps

How to implement ITIL. -- ITIL implementation with process templates. Please find the complete guide in our ITIL wiki.

What a Service Desk Can Do For Your Business

Service desks are becoming more and more common in companies large and small. With many employees utilizing numerous mobile devices, they’re work issued desktop, and a laptop, it’s beco…

ITSM Trends 2012: The State of the Dev-Ops Union  #ITSM #ITIL #IT  Let us helping you improve your operational productivity while reducing IT costs! Request your FREE DEMO: www.ism4it.com/fritz

In a recent survey at itSMF’s FUSION 12 conference in Dallas, Texas, almost 200 conference attendees shared their thoughts on the state of IT Servic

itil-implementation-roadmap.png (800×1322)

In today’s business world of high speed internet and global business networking, there is possibly nothing more important for marketing yourself and your business than having the best business card…